Privacy Policy

Privacy Policy

  • This Privacy Policy is issued by Hotel Kumararraja Palace, covers information collected and used by the Hotel in the course of its business. Your information may be collected and used by the Hotel through your use of this Site. We have prepared this Privacy Policy to explain more about how we collect and manage your information.

Information We Collect

  • Information you give us. In your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation system or stay at the Hotel. Information collected during the course of the reservation and during your stay may include:
  • Your name, email address, home and business address, phone number, nationality and Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the Hotel.

Cancellation Policy

  • Guests will now be required to cancel their room reservation by midnight 72 hours prior to arrival in order to get a refund of 50%.This will allow hotels a better chance to make the rooms available to guests seeking last minute accommodations

House Rules

  • The Hotel reserves the right to check photo identification
  • The Hotel allows a child up to 6 years of age to stay for free using the existing bedding.
  • Individuals above the age of 12 are considered as adults by the Hotel.
  • Hotel rules / House rules are management policy Policies are Decided by the Management
  • Visitors are not allowed to stay overnight. This applies to every hotel.
  • A maximum of 3 people can stay in one room and all their names and identifications should be with the hotel at the time of check in.
  • This is for security purposes and is a government rule.
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